What matters to you
Tell us what is working, what is difficult and what you would like to change. You can bring a trusted person into the conversation.
Level 2 support coordination
Your NDIS plan. A clearer way forward.
You have goals for your life. We help turn your NDIS plan into a support network that makes sense for you, with your choices at the centre.
What does a support coordinator do?
Less confusion.
More connection.
Level 2 support coordination helps you use your plan, connect with services and build your confidence organising support. It is different from plan management, which focuses on the financial administration of your plan.
- Talk through your goals and the support already in place
- Explore NDIS, community and mainstream services
- Compare provider options, availability and how they communicate
- Bring your chosen providers together with your consent
- Prepare for conversations about how your supports are working
You decide which providers you want involved. Choosing L3SC for coordination does not require you to use our psychotherapy or any other service.
Starting together
What happens in the first conversation?
What your plan allows
We check the support coordination funding and management arrangements, then explain service suitability, fees and availability before you agree.
How we stay connected
Agree your preferred way to communicate, who can receive information and the first practical actions to take.
Questions about Level 2 support
Can you help if I already have providers?
Yes. The conversation can start with your current team and the gaps you want to address. You do not need to replace supports that are working for you.
Can I change my support coordinator?
If you are considering a change, discuss your preferences, the notice terms in your current agreement and a handover of important information with your consent. We confirm capacity before accepting a transfer.
Is support available near me?
We welcome enquiries across Australia. Remote coordination and any in person arrangements are discussed for your location. We do not assume a local office or immediate availability.
Your funded level matters. If complex barriers are making support difficult to access, explore Level 3 specialist support coordination. The NDIA decides what is funded.
NDIA: what support coordination involvesOne conversation is a good place to start