For participants and families
Ask a question, explore your options or discuss changing coordinators. You do not need all your paperwork to make an initial enquiry.
Enquire about supportLevel 2 and Level 3 Support Coordination
NDIS support coordination,
built around your life.
L3SC helps you understand your NDIS plan, bring the right services together and move forward when circumstances are complex. Start with what matters to you.
A person, not a plan number.Support that starts by listening.
Your choice of providersLevel 2 and Level 3 expertiseEnquiries across Australia
Your next step
Choose your next step
For professional referrers
Discuss service suitability, a planned transition or coordination needs involving several providers. Start with your contact details and a brief overview.
Explore referral pathwaysNot sure which service fits?
Start with your question. Our NDIS help pathway explains the difference between everyday coordination and specialist coordination.
Find your starting pointSupport built around you
Two levels of coordination.
The same focus on you.
Level 2 Support Coordination
Understand your plan, compare support options, connect with chosen providers and build confidence organising everyday support.
Explore Level 2Level 3 Specialist Support Coordination
Work through complex barriers, fragmented services and significant transitions with a coordinated approach to the next steps.
Explore Level 3What to discuss
Before support begins
Start the conversation
Tell us how to contact you, your location and the service you are considering. Keep the first enquiry brief.
Discuss suitability and availability
Discuss service fit, current capacity, funding arrangements and whether remote or in person support is appropriate and available.
Agree the next step
Confirm consent, responsibilities and any handover arrangements before support starts. You remain involved in the decisions.
For professionals
One clear place to start a referral.
Hospital and health teams. Allied health. Existing coordinators. Guardians and advocates. Accommodation and community providers.
Discuss suitability and capacity first, then agree the information and consent needed for the next step.
Explore professional referral pathwaysSupport in your area
Start with your location.
Discuss remote delivery, local attendance options and current availability. No need to assume which arrangement will work before speaking with the team.
Check service area optionsA little less uncertainty
Your support coordination questions, answered.
Start with the things you want to know. We will work through the next step together.
Ask our team a questionHow can I find NDIS support coordination near me?
Tell L3SC your suburb or postcode, the support you need and how you prefer to communicate. We welcome enquiries across Australia and discuss remote coordination, local attendance options and current capacity before you decide.
Check support options in your areaWhat is the difference between Level 2 and Level 3 support coordination?
Level 2 support coordination helps you understand your NDIS plan, choose providers and organise supports. Level 3 specialist support coordination focuses on complex barriers, significant transitions and situations involving several services. We discuss suitability and your funded level before support begins.
Compare Level 2 and Level 3How do I choose the right support coordinator?
Ask about experience relevant to your circumstances, current capacity, communication, fees, conflicts of interest and how a handover would work. A good fit means you understand the service and remain involved in decisions. You can ask L3SC these questions before agreeing to support.
Get to know L3SCCan I change my support coordinator?
You can discuss changing coordinators with L3SC. Check the notice terms in your existing service agreement and confirm the new coordinator has capacity before arranging a handover. Important information is shared with your consent.
Discuss changing coordinatorsDo I need to upload my NDIS plan to make an enquiry?
No upload is needed for an initial enquiry. Begin with your own contact details and a brief question. Agree how to share participant information with the team before sending documents.
What happens after an enquiry?
We discuss suitability, availability and delivery options, then agree the next step. Sending an enquiry does not itself confirm acceptance for service.